Youve got a Correct to Expect Great Services from your HVAC Contractor

Whether you're a homeowner or even you're in charge of the Heating and cooling system where you work, you have a right to anticipate good service from your Chicago air conditioning and heating contractor. That's true no matter what type of HVAC service you're having performed.

You may have called the company since your heating and cooling system is because of for its annual inspection, cleaning and maintenance. Or, you may be having a problem with the body and think it needs to be repaired. Maybe you actually called because you want to replace your current setup with a high efficiency unit.

It doesn't matter why you make an appointment with a heating and air conditioning service provider -- you deserve good service. Actually, you deserve better than "good" - you deserve the best service in the entire Chicago area. Here are some examples from the type of service we're talking about.

Your phone calls ought to always be answered in a respectful, professional but friendly way. If you get an answering machine, you're entitled to a return phone call within a sensible period of time. You should expect the call-back within an hour or two, despite business hours. Whenever you call for an appointment, problems should be given main concern and scheduled as quickly as possible. You shouldn't have to watch for more than a few days even for a routine heating and air conditioning checkup.

Unless there's an unforeseeable problem, your merchandise technician should appear on time for your visit. Things do from time to time come up, but a conscientious HVAC technician will always phone to tell you there's been a delay and when his (or even her) arrival should be expected. Your time is important, too.

When your service technology arrives at your doorstep, he or she (or she) should identify himself and the company he works best for. What's more, he ought to arrive dressed in the neat, clean, professional manner. His attitude should be friendly but professional - businesslike but not surly or aloof. It is best to know what the work will cost before the service specialist begins. That's easy in the event that you're just having a program checkup performed, but what if repairs are needed? Before starting, your service specialist should clearly clarify the problem and tell you how much the repairs (parts and labor) will cost. Get the estimate in writing whenever you can. Your final bill should not be higher than that amount unless something unpredictable comes up.

All work should be performed as nicely and quickly as you possibly can. There will always be some amount of intrusion, but the service technician should try to minimize it as much as feasible. Once the work is finished, your home or business should look like it did before the technician showed up. When he leaves, the technician should take all the replaced parts, containers and packing materials - not depart them behind for you to deal with.

The service techs at 24 Heating Cooling will give you this type of service. They're the best in the entire greater Chicago metro region.